REAL ASSURANCE CONSUMER CODE
Home Solar Power Ltd are committed to customer service and follow the REAL code of practice which is devised to protect the customer from a number of sharp business practices used in selling and installation off in home products.
This Code relates to the contacts companies have with consumers. It covers all the factors that contribute to overall consumer service, including:
Details of the assurance the Code gives;
Clear information on the systems and their performance;
Any arrangements for installing and connecting the system;
The selection and quality of goods supplied;
Details of the conditions of business that apply;
The standard of any installation and other on-site work;
Guarantees, and any maintenance and after-sales services needed;
What action will be taken to deal with any problems; and
Monitoring and continuously improving procedure.
Further details can be found here http://www.realassurance.org.uk/scheme/consumer-code
Home Solar Power Ltd gives you peace of mind, we protect not only ALL off your deposit but also offer a 10 year insurance backed Guarantee.
The IWA give you peace of mind by providing deposit protection and guarantee insurance for up to 10 years on the following home improvement including solar PV Panels supplied by us.
Further details can be found here http://www.iwa.biz/index.htm
All fitting dates are given in good faith, to date (20/09/2011), all our installations on Solar PV Panel Systems are fitting in 4-6 weeks or sooner!